This service or information is provided by:
Cambridge City Council - Chief Executive's Department

For further information please telephone:
Chief Executive on 01223 457000

or write to us at:
Cambridge City Council
The Guildhall
Cambridge
CB2 3QJ

Notes:
The County Council and district councils all operate complaints procedures - for further information, see contacts. You can use the fax machine at a Cambridgeshire Information Point if you wish to complain to your County or District Council, or write in with your complaint. First try and resolve the matter with the department concerned. Contact the person providing the service, then his/her supervisor or director of the department. For some council services, decisions can be reviewed by an appeals committee or an independent body. You can also ask a councillor to take up your complaint, or write to other members of the council if it is a matter of council policy. You can apply to the Local Ombudsman if you are not satisfied with the council's response. The Ombudsman service is independent and will investigate complaints of maladministration against

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